Contact Trex IPTV

Got a question, need setup help, or want to order a subscription? Our 24/7 support team is one click away. Real humans, real fast — no chatbots.

Reach us instantly

3 ways to talk to Trex IPTV

Pick your favorite channel — we reply on all of them, 24 hours a day, 7 days a week.

WhatsApp (Fastest)

The fastest way to reach us. Average reply time under 10 minutes, 24/7. Best for orders, technical help and general questions.

Open WhatsApp Chat →

Email Support

Best for billing inquiries, refund requests, partnership opportunities or any non-urgent question. Replies within 1 hour, 24/7.

support@trexeiptv.com

Help Center / FAQ

Browse the answers to the most common questions about Trex IPTV — from setup to billing to compatible devices. Most issues are 1 click away.

View FAQ ↓

Why people love our support

A real human, in real time

We've built our reputation on support that doesn't disappear after the sale. Multilingual team, sub-10-minute reply times, available every single day of the year.

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24/7Always-on team

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FAQ

Quick answers before you reach out

Most questions are answered in our knowledge base. If you don't find what you're looking for here, hit us up on WhatsApp.

How fast will I get a reply?

On WhatsApp our average reply is under 10 minutes, 24/7. By email we typically respond within 1 hour. We don't sleep.

I just paid — when do I receive my Trex IPTV credentials?

Credentials are sent to your email automatically within 5 minutes of payment confirmation. If they don't arrive, check spam first, then message us on WhatsApp and we'll resend instantly.

I need help setting up Trex IPTV on my device. Can you help?

Absolutely — we have step-by-step guides for every major device (Smart TV, Firestick, iOS, Android, MAG, Formuler…) and our support team will walk you through it on WhatsApp if you prefer a live hand-hold.

How do I request a refund?

Within the first 30 days, simply email support@trexeiptv.com with your order details. See our full Refund Policy for details.

I want to become a Trex IPTV reseller — who do I talk to?

Visit our Reseller page for full details, then message us on WhatsApp to discuss volume pricing and setup. We can have you up and running in under 30 minutes.

Is my account information safe with Trex IPTV?

Yes. We follow industry-standard encryption, never sell your data and process all payments through PCI-compliant providers. Read our Privacy Policy for full details.